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Patient Satisfaction

Patient Satisfaction

Ensuring Quality Care

Columbus Behavioral Center takes patient satisfaction very seriously. We continuously strive to improve our facility and treatment. For that reason, we ask every patient discharged from our facility to provide feedback on their stay and the care they received. We take great pride in providing exceptional care to all our patients, which is reflected in our consistently great patient satisfaction scores. Below are examples of patient satisfaction scores we received during Q1 2021. We asked patients to rank their experience on a scale of one to five, with one being the least satisfied and five being the most satisfied.

Columbus Behavioral Center Satisfaction Survey for Q1 2021

Question Facility Score
I feel better now than when I was admitted. 4.81
I had input into my treatment plan goals. 5.00
I understand the importance of following my discharge plan. 5.00
Overall I was very satisfied with my treatment. 5.00
My treatment goals and needs were met. 4.90